Frankenspiel did have a Kickstarter project for a bluetooth speaker called the FS-X that was funded in April 2014.
After the Kickstarter project was funded the FS-X could be pre-ordered on a webshop on the Creative Genesis site. (see webarchive.org)
At that time the frankenspiel.com site redirected to that webshop that existed for more than 2½ years. In January 2017 Creative Genesis removed the store.
At the moment there is no public email address or contact form anymore for customer service for people who pre-ordered a FS-X but didn’t receive it yet. When Creative Genesis removed the webshop pages they also removed the contact form they did have especially for Frankenspiel. And the frankenspiel.io site itself doesn’t have a have a public emailaddress , a contact form, a location or a telephone number at all (January 2017).
Kickstarter backers of the FS-X started a community for people who ordered a FS-X on Kickstarter or on the Creative Genesis website.